Shipping policy

Shipping Policy

Processing Time  

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.  

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Times  

Shipping rates are calculated at checkout based on your location and selected shipping method.  

Estimated delivery times:  

• Standard shipping: 3–7 business days  

• Expedited shipping (if available): 2–3 business days  

Please note that delivery times may vary depending on the carrier and external factors such as weather or seasonal delays.

Order Tracking  

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Address  

Please double-check your shipping address before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Packages  

We are not responsible for lost, stolen, or delayed packages after they have been handed over to the carrier. If your package is delayed or missing, please contact the shipping carrier directly using your tracking number.

International Shipping  

At this time, we ship only within the United States.  

(If you plan to ship internationally later, this section can be updated.)

Contact Us  

If you have any questions about shipping, please contact us at  

support@emilybox.store